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Frequently Asked Questions

When can I move in?
If there is a storage space available you can move in anytime.
What type of documentation do I need to provide in order to rent a space?
All you need is a government-issued form of ID (example: driver’s license, state ID, or passport).
Do I need to sign a long-term lease?
No, we rent on a month-to-month basis unless the customer requests otherwise.
What about insurance?
We have brochures and contact information available to assist you in getting storage insurance. You can also contact your automobile or homeowners insurance agent to see if your items are covered.
Does someone have to be in the office to let me through the security gates?
No. At the time of signing you will be given your own security password code that will allow you access 24/7.
How do I make a payment?
You can either pay in person, through the mail or on our website. You may also sign up to have the payment automatically deducted from your credit card/savings/checking account monthly.
What forms of payments do you accept?
Checks, cash, money orders, VISA, MasterCard, and Discover.
Do you sell boxes and storage supplies?
Yes, here at Advantage Self Storage we have boxes and all your storage supplies.
How do I know how much storage space I will need?
Reference our "Space Estimator" page to give you an idea of what fits in a particular storage unit.
Can I just stop by to view the facility and storage spaces? Or do I need an appointment?
Stop by anytime between the hours of 9am to 12pm; 1pm to 5pm Monday – Friday or 8am to 12pm on Saturday for a complimentary tour of our facility.
Do I need to bring my own lock?
Yes, the tenant will need to obtain a lock to secure their unit.
How much notice needs to be given when I move out?
We require a 15-day written notice before you move out. Our staff will go over that process at the time of signing.
Are there any items that I am NOT able to store?
Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions about a specific item.
Do you have handcarts and dollies available at your facility?
Yes. You are welcome to use the complimentary carts and dollies to move in.
Are there any additional fees?
Advantage Self Storage requires a one-time non-refundable administrative fee to start your account.
What are the hours of operation?
The office is open Monday – Friday 9am to 12pm; 1pm to 5pm, Saturday 8am to 12pm. The gate access hours are 24/7.